OrgChart Now Troubleshooting Guide

Problem: OrgChart Now hangs when changing branch styles with large single page chart (e.g. over 200 boxes on a single page).
Solution: Turn Off Hardware Acceleration in Google Chrome

Problem: OrgChart Now user interface is fuzzy.
Solution: Set Browser Zoom Level to 100%

Problem: Dotted lines in PDF documents don't print.
Solution: The PDF viewer in Google Chrome has a bug. Use Adobe Reader to print PDF documents containing dotted lines. Click here to Download Reader. Reader is a free product from Adobe.

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